MunicipalNews

Apply for your bin replacement

Pikitup will only replace a damaged bin at no cost to the customer, but lost or stolen bins will only be replaced for free once in a bin’s useful life.

Residents with damaged or stolen rubbish bins are required to apply for replacements.

According to the statement made by the spokesperson for Pikitup, Muzi Mkhwanazi, the City of Johannesburg has a number of bins available for distribution.

In a case of a stolen bin, you will have to report it to your nearest police station and obtain a a case number, and have your municipal account to hand before contacting the City’s Call Centre to make an application for a bin replacement. However, residents will be required to pay for the replacement bins. This process applies for both domestic and business customers.

Also Read:

https://roodepoortrecord.co.za/2015/05/21/pikitup-bin-thieves-arrested-thanks-florida-police/

“Take note that no bin application will be processed without a reference number,” said Mkhwanazi.

Mkhwanazi added, “The process to apply for a new bin is in line with Pikitup’s bin management policy. In terms of the policy, Pikitup will replace damaged bins at no cost to the customer, but lost or stolen bins will only be replaced for free once in a bin’s useful life. The current useful life span of a bin is eight (8) years.”

In relation to sectional title properties, Pikitup will provide bins equal to the lower number of units in the complex or bins equal to the space available to store bins on such properties. You may only apply for a bin if you are a property owner or a managing agent of such a property.

“If you are a tenant wishing to apply for a bin, you must first submit a letter of authority from the owner or the managing agent of the property for your application to be processed,”said Mkhwanazi.

Mkhwanazi has also advised the owners of the bins to always take the bins into their property after they have been emptied, in order to prevent theft.

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