LettersOpinion

Losing business because of Telkom

I will surely not be compensated by Telkom.

Riaan Horak from Roodepoort writes:

With reference to your request in the Roodepoort Record, we were unable to use any Telkom facilities since 8 March.

I am running a business from Witpoortjie and could not access my emails since then. This forced me to use a more expensive alternative (cellphone). After numerous calls to Telkom and holding on for hours, no explanation or resolve was offered. I am losing business and I am out of pocket due to a more expensive alternative. (And I will surely not be compensated by Telkom?)

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