Due to technical issues with the Home Affairs system upgrade, some offices are still unable to process Smart ID card and passport applications.
According to Home Affairs spokesperson, David Hlabane, all other services, like processing and issuing of certificates for births, marriages and deaths, are available at front offices across the country.
The Department of Home Affairs has expressed its sincere apologies to residents for the inconvenience caused. The system upgrade will assist greatly in improving service quality and in building a new national identity system for South Africa.
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