City improving its e-Services website
City's website upgraded to improve customer experience
In an effort to improve customer experience, the City of Johannesburg’s (CoJ) e-Services website will be undergoing some changes.
According to the Member of the Mayoral Committee (MMC) for Finance, councillor Rabelani Dagada, CoJ is currently in the process of implementing a flexible and agile site, that will offer the following:
• A stable platform
• Improved general functionality
• User-friendly search capability
• Secure log-in and online account management for e-statements
• A modernised look and feel
“The new look is the first phase in the CoJ’s e-Services channel management, with the intention of extending functionality to payment portals and online query logging in the near future.
For more information,contact the call centre on 0860 562 874,” the MMC said.
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