Good news for residents with meter reading problems

Residents who have been having meter reading problems now can have a sigh of relief.

Spokesperson for Joburg Water, Milicent Kabwe has announced that a new project, the T-codes Project will address all matters pertaining to meters.

Five contractors will conduct work of the following scope over the next four months:

• Replacement of leaking/ faulty meters and valves

• The raising of meters that have become buried

• Locating meters that have been labelled “unable to locate”

• Meters located in customers’ properties will be relocated to the outside of the property to allow easy access to Johannesburg Water meter reading staff

• Meters scheduled for replacement will be exchanged with above ground meters, to ensure that they do not become buried in the future

Residents can rest assured that areas where work is conducted will be reinstated to the state that it was in previously, says Kabwe, and that any new installation that is reported as being faulty, will be repaired by the responsible contractor. (Joburg Water has been known not to reinstate the areas they work in after the work is done.)

This project also will curb the recent spike in the number of reported stolen domestic meters. The meters that are targeted are of the old version and contain little metal value. With the replacement of the meters through the T-codes Project, general pvc (plastic) meters will be used.

Residents should take note that the contractors will have identification tags.